Operational copilot

Give your teams intelligent assistance.

An assistant is useful when it knows the process. Employees ask a question in plain language, get an answer from the systems they can already access, or start a workflow the business has already approved.

What it does

Copilot Studio · Power Automate · Microsoft 365 · Azure AI when the case requires it

  1. Question
  2. Business context
  3. Answer or action
  4. Power Automate
  5. Existing systems
  • 01 Find a procedure, specification, or policy without searching five libraries
  • 02 Ask for the status of a request, order, or case
  • 03 Start an approved workflow instead of writing another email
  • 04 Read a document and propose the fields a person still confirms

How it stays bounded

  • Answers come from sources the employee is allowed to open
  • Actions are the workflows already defined, not open-ended tools
  • Consequential steps still wait for a person
  • The assistant is added after the process is clear, not instead of it

After the workflow exists

An assistant on top of a broken process just answers faster.

Discuss a workflow Find what to automate